Unprofessional and rude. All the other reviews regarding the manager is true.
I was told the charges were valid (they were not) nor verbally mentioned nor was there any mention of anything. It was quite sad really. I then told Whitney, the manager there that I would use social media to expound the problem they were causing. She said I was threatening her (I am a skinny 120 pound kid, really?) and kicked me out.
Signed,
The people that work here are incredibly unhelpful and rude! My grandmother went in for help with setting up her new phone and was told they couldn't help her. It took me calling AT&T corporate and a manager at the store and spending 2 hours on the phone to finally get to the bottom of the problem so they could offer her the assistance she needed. The hoops they make you jump through and their uncaring attitudes are ridiculous!
Dishonest office with sleazy sales tactics. You go there to get a phone and and they offer you "FREE" tablet, lots of other "FREE" optional services. Once you sign the contract, you are on the hook. Your bill is hundreds of dollars more than what you expected. My first month "FREE" tablet bill is over $100 (just for the tablet). Manager Mathew only cares to boost the profits. The office preys on inexperienced cell phone users, uses deceptive tactics. They say one thing verbally, but make you sign many pages of "agreement" with lots of fine print. You trust them on their word, and they screw you over in the contract.
So, this is what I have to tell you. This is the company it used to be. Do not go here. They will upsell stuff on your account (without telling you) and since you signed a contract, they'll use the legal means press you. It's fraud. Record every conversation. Hold every piece of evidence if you do go there because they will rip you off.
They are scoundrels, liars, fakes and fraudsters and I have already contacted the Attorney General's Office. They falsely put multiple lines for one cell phone and billed me $304. I called AT&T and they told me to go to the point of sale two days after the 14 days expired.
The competition between ATT, Sprint and Verizon is fierce. But this ATT office really lost all of its decency.
A sad AT&T Customer
DO NOT GO HERE NO MATTER WHAT, EVEN IF THEY HAVE THE CURE TO CANCER FOR YOUR CHILD!
We can hardly get calls anymore. So many missed and they don't show up on the phone (we have 2, so it is NOT the phone). Clarity of calls when received are HORRIBLE. Text messages if they go through sometimes takes an hour. I even have a microcell. We have called and called with promises they are working on it for over a year and nothing happens, instead it is worse. When this contract is up so am I.
At T is a US Electronics Store based in Lincoln, Nebraska. At T is located at 2950 Pine Lake Road, N4, Lincoln, NE 68516, USA.
Please contact with At T using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Electronics Store in Lincoln