Very rude and unprofessional. Will not recommend
So I am sad to say that NMHC have failed big time from my perspective! My doctor recommended me to see them for an evaluation for ADHD and some testing. I went did all the testing etc. Then they start setting me up for couch sessions. After about the 3rd or 4th session, it had been a couple months at this point and I am paying a copay for each session. Still I had not had my results given to me. Called me doctor office and they had not received the results as well. So I cancelled all my future appointments and asked for my results, to no avail. I have since moved on which it has been 3-4 years now and they keep sending me bills for a copay I supposedly didn't pay. I asked speak to the manager and she never called me back. I asked for my results to be sent, still haven't received. But I still get bills. The amount is not the problem, it is just the feeling of being ripped off as I was sent for testing and results. Then my doctor would make a recommendation. Well that is still yet to happen but they tried to keep me coming back so I could keep paying for sessions that were not prescribed to me by my doctor. Please use better caution then I did and get copies of EVERYTHING!! Sad how this "mental health" center would play such head games and all I wanted was the results, which I STILL DONT HAVE!!
I was not very pleased with the services i received here, first when i called to see if they had received the authorization needed for testing after 5 weeks i was told no, i called the insurance company and they had authorized it 4 days after it was submitted, the receptionist was very rude when i called back and told her this, then they billed the insurance company for 6 hours and they only did 1.5 of testing, the results were to be in 3 weeks later, after 4 weeks i called and finally got an appointment to go over them with someone that didnt do the testing, she had no answers, i was told he has a learning disability and needed spec ed classes and an IEP, when i told this to his teacher he was shocked because my son is doing great in school. I will not recommend that place to anyone.
If I could give less than one star, I would. We brought our child in for ADHD testing 7.5 weeks ago, and they still haven't competed a report. I have called a dozen times and the referring therapist has called, but it hasn't made a difference. I was told the report would be coming multiple times, but still nothing. An entire quarter of school has almost passed with no relief in sight because they won't do their jobs. When I've asked to speak with the head of the facility (again, multiple times), the secretary has conveyed my message and yet I hear nothing back. They are being incredibly neglectful and unprofessional. They do not seem to care that children are suffering because of their lack of follow-through. Please, go anywhere else if you are looking to have this type of testing done, for your kid's sake.
Nebraska Mental Health Centers is a US Doctor based in Lincoln, Nebraska. Nebraska Mental Health Centers is located at 4545 S 86th St, Lincoln, NE 68526, USA.
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