These guys really saved us last week. We were driving through Lincoln on our way to Colorado and our engine starting making a knocking noise. They were able to squeeze us in to take a look at our car. It turns out that our car was in a pretty bad place due to some earlier repairs by a mechanic in Kansas City. Kelly and Bob got our car back in good shape and even gave us a loaner to take to lunch while they worked on it. Thank you so much, you saved our vacation! Great job and price!
Kelly's is a great place to get your car fixed. My son and I were traveling from California back home to Illinois when our car broke down in Lincoln. I found Kelly's on Google Maps. We got there at 8:15 a.m. and Kelly took the car right in. He did only what was needed to get us back on the road. (The AC clutch seized and the serpentine belt broke). He went above and beyond for us. He let us use his lunch room and his shop car. He was very friendly and courteous. He showed us the problem with the car, located the necessary parts and explained exactly how he fixed it. After all was said and done he got us out at 1:30 and we were back on the road. If I have to break down again I hope it's in Lincoln Nebraska.
I will never take my vehicles anywhere else. They will never try to sell you something you don't need. They are straight up and honest with what is wrong. He has explained everything to me about my vehicles and makes sure you understand what is going on so you don't get ripped off in the future. My opinion, best in town and worth the money and wait if there is one.
I have been insulted in my life before but the experience at this place was terrible. Not only could the mechanic not take his eyes off his computer when he was talking to me but he told me that my three vehicles were to old for them to work on and I needed a newer one to be considered one of their customers!! Wow. He said the owner, Kelly, could not get parts for "old" vehicles. What kind of special parts do you need to do an oil change?? But, I am glad that business is good enough not only to insult people but turn away a 3 vehicle customer. So if you don't have a newer vehicle then don't waste your time at Kelly's "New Car" Auto Repair!!!
Kelly is amazing. Treats us the way we deserve. Like Royalty!
Kelly S Auto Repair is a US Car Repair based in Lincoln, Nebraska. Kelly S Auto Repair is located at 4602 Pierce Dr, Lincoln, NE 68504, USA.
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