took over 2 hours for my food when on the website it clearly says that it’s either an hour or an hour and a half wait. Very rude customer service on the phone. Would never recommend this service, and i’m never using it again.
Would of been nice if you would of updated your website earlier that you were closed at 4 P.M. New Years Eve. I would of ordered earlier. I spent a lot of time trying to figure what I wanted to order. I went to order at 2:30 P.M and I was told you were closed. Website said you close at 4 P.M I didn’t see anything earlier on your website that indicated you were closing at 4 P.M. Next time you close early, announce it earlier instead of ordering an hour and a half before closing, and not being able to order. UPDATE ...Your website now says you closed at 3 P.M. so it is obvious you change your closing time for when ever you feel like it. My guess is you noticed I tried to put my order in at 2:30 so you changed your closing to 3.P.M. A business needs to be consistent. I will give you a try again.
Highly recommended ordering through Metro. Always friendly drivers, will notify me if a restaurant ran out of something I ordered, and will always get me my order in reasonable time. Keep up the great work!
Steer clear of Metro Dining Delivery. I got extremely rude text responses from the owner after trying to explain that I had mistakenly submitted an incomplete order. This Dave guy was nice enough to tell me that I was blacklisted from his company and that I could not read all because of a one-time accidental order submission. Maybe taking people to an order confirmation page like every other online ordering site on the planet instead of instantly submitting an order that "can't be cancelled" would help fix an issue that clearly bothers him enough to ban and insult anyone who dares make a mistake ordering.
I love MDD. They are always on-time and accurate with my orders. The new app for ordering online is fantastic and super easy to use.
Metro Dining Delivery Restaurant Delivery Service is a US Meal Delivery based in Lincoln, Nebraska. Metro Dining Delivery Restaurant Delivery Service is located at 3836 Vine St, Lincoln, NE 68503, USA.
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