I visited this location to find my grandmother a birthday present. I couldn't be more happy with the help I received. I was absolutely unsure what I wanted but Julie stepped in and made the experience so fun and so easy. I'll be back for sure!!
Customer service was horrible from the manager. The actual person that helped was very kind. But the manager is rude, disrespectful and unwilling to help every time I go in there. The reason I wait til exactly a year to get my ring inspected... by the way so it's still under warranty, is so that I don't have to deal with the manager. Too bad she's worked there as long as she has. She is ruining the helzberg image. I do not recommend this place because of her.
I was looking for something for my mom for her birthday but not sure of what I wanted to get. The manager Julie showed me a few bracelets and I never would have even thought of a bracelet. My mom loves it!! They know jewelry and have great taste in style. My budget was not fancy, and other stores have treated me as a lesser person because of it, but not Julie. I will be back for Mother's Day gifts!
I am a little intimidated by jewelry stores as I feel they are pushy and just worried about making the sale. We decided to go into Helzbergs in Lincoln and had a hands down AMAZING experience. Julie was not only extremely professional, but down to earth, sincere and just super fun. We had an outstanding experience. She listened to what I wanted and showed me pieces that were exactly what I was looking for. I will definitely be back.
Julie was amazing!!! I felt overwhelmed and she walked me through everything and I felt very comfortable with my choices. All the staff was friendly and professional. I will definitely be going back to this store!
Helzberg Diamonds is a US Jewelry Store based in Lincoln, Nebraska. Helzberg Diamonds is located at 6100 E O St #118, Lincoln, NE 68505, USA.
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