Creating the plan was a collaborative experience - they provided the design and plant recommendations, but then they worked with me to adjust the plan multiple times to account for my preferences and budget considerations, including finding smaller plants to bring the cost down without changing the design.
Terrible customer service. I've gotten better customer service from a big box store. Went in to buy a tree on a Monday morning. Only me and one other customer there who was being helped so the clerk said I'll get someone to help you. Woman comes over and just stands there staring at me and waits for me to speak. So I tell her I'm looking for a tree for my yard to replace one that had died. After prying information from her about recommend trees and how to plant a tree I ask her about the stakes that she had mentioned. She says "Oh you'll have to go look inside". Is there some reason you can't take me inside and show me what I need? I've never planted a tree before and the whole reason I came to Campbell's is I thought I would get some good customer service from a local company. Same thing from the girl at the register. Just an immense showing of "I don't care if you shop here or not". Like she was doing me a favor by selling me a tree. The only saving grace was the older white haired gentlemen who I assume is the manager saw me trying to put the tree in my vehicle and offered to drop it off free since I only lived down the street.
The landscape work itself was done correctly the first time. They offered to water all the new plants when I was out of town the critical first month after everything was planted - again, service that is above and beyond. Three trees died after a couple months, apparently due to an issue with their supplier - Campbell's came out to inspect and replaced the trees at no cost, with larger trees to boot - and put rock down on another small area for free. A very great experience all around.
The staff here always has great advice on gardening and landscaping. I've come here often for advice on taking care of trees on our property.
Campbell's Landscaping team goes above and beyond to make sure not only the project, but your entire landscape is a success. They blew me away when as a part of my project they replaced *at no cost* four plants another local company (Great Plains Landscaping) refused to stand by or replace when they died immediately after installation.
The staff is always extremely helpful, the plants are beautiful, and they are fast & efficient with planting. We will absolutely continue using them
I have a lot of great experiences regarding this Campebell's garden center. We just bought 3 trees from them and went with their planting service. Everything looks great. It's got a lot of great people who are knowledgeable and willing to help with landscaping and plant life.
Campbell S Nurseries Garden Centers Inc is a US Park based in Lincoln, Nebraska. Campbell S Nurseries Garden Centers Inc is located at 5625 Pine Lake Rd, Lincoln, NE 68516, USA.
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