EDIT: I originally gave this place 2 stars because of the customer service, but I upped it up to 3. Customer service still needs improving, but it seems to have gotten a little better and I still can't find anyone else who does brows better! I love how she does brows so I will continue to go here, just don't expect good customer service.
Lady was very rude that worked there. Always made me feel bad if I was holding my eye wrong. She gets annoyed very easily.
I went here more than once against my better judgement because it's the only threading place I know in Lincoln but NEVER AGAIN! The girl who works there is so RUDE! There's an older lady who was very good but she went to India a few months ago and I haven't seen her since. The younger girl who's there all the time is very rough- she has no consideration for hurting the sensitive skin on your face!! I took someone else there because that was the only place I knew and the eyebrow lady cut the client with the thread various places around her eyebrows and was super rude when the client said that she's hurting her! LISTEN TO ALL THE BAD REVIEWS AND JUST DON'T GO TO THIS PLACE- IT"S NOT WORTH IT!
Worst customer service I've ever received. For the past year or two I've just been ignoring the negative atmosphere but after being constantly treated bad and yelled at I will NEVER be giving them my service again.
Horrible customer service- very rude and not friendly at all! Every experience there has been the same with the customer service but tonight was worse. I got there at 7:00pm (they close at 8:30) and I walked in and she said she needed a break and that I would have to come back tomorrow. She was in there chatting and laughing with someone else. It was presented extremely harsh and she wasn't even nice (or apologetic) about it. She was acting like I inconvenienced her by coming all the way to her business (just to be turned away) to spend my money. Most of the time when I go, I am the only one in there so I am not sure why she needed a break for an hour and a half till close. I am a pretty reasonable person because I know business owners get busy but it seemed like she just wanted to hang out with her friend. As I was heading to my car I saw she turned away more people after me. Weird, you would think a small business would take all the customers they can get. The reason I gave her two stars is because I like how she does my brows but I can always find someone else who will do a great job with better customer service.
I love coming here! I always get great service; my eyebrows are really hard to work with and they always make them look even and clean. The prices are wonderful too. I never have to wait very long for service and they work quick and tactfully so I’m in and out in no time. I recommend this place!
Neel Thredz Spa is a US Spa based in Lincoln, Nebraska. Neel Thredz Spa is located at 233 N 48th St Suite # U, Lincoln, NE 68504, USA.
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